Tag: customer experience
Posted in Science
SBA Administrator Guzman Describes New MySBA Digital Experience Transforming How Business Owners Interact With SBA
The New MySBA Experience Builds on SBA’s Efforts to Transform Customer Experiences with the Agency Through Innovative Digital Tools WASHINGTON, Jan. 17, 2025 (GLOBE NEWSWIRE)…
Posted in Other
Bringing the customer back to the customer experience
CX Systems AdobeStock_429229961 We’ve all experienced bad customer service. I tried to resolve a billing issue when I ordered some camping gear online. After hours…
Posted in Other
Wendy’s uses generative artificial intelligence to enhance its customer experience
How generative AI is changing the quick service restaurant industry Every industry, including the quick service restaurant (QSR) market, plans to transform its business with…