From supply chain disruptions and changing regulations to the struggle to attract and retain top talent, enterprises must navigate an increasingly challenging environment.
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Two major forces are driving rapid change in the modern enterprise: Growing complexity—which can often feel overwhelming—and generative AI, the disruptive technology that promises to tame it.
From supply chain disruptions and changing regulations to the struggle to attract and retain top talent, enterprises must navigate an increasingly challenging environment. Meanwhile, AI has changed the game for business forever.
Although its potential to improve operations and spark innovation is immense, it requires more than a simple overlay on legacy, siloed systems. Realizing the promise of AI requires a fundamental shift in the way people, applications and data connect to tackle challenges and seize new opportunities.
Beyond Siled Systems
The tension between the increasing complexity and transformative power of AI is redefining modern business. The days of relying solely on transactional systems or standalone intelligence are behind us – modern enterprises demand much more. Companies today require an integrated business suite that unifies processes, harmonizes data and uses AI agents to address challenges and capture new opportunities.
Achieving this level of interconnectedness requires a new approach to enterprise management – one that brings together three critical capabilities:
- End-to-end process integration that generates and relies on reliable business data. McKinsey calls this an integrated technology operating model and says it “can help [organizations] build deeper customer relationships, launch new business models, make processes more efficient and make better decisions.”
- Harmonized data to drive AI-driven insights. Data harmonization brings together all data – internal and external – so that it can be more efficiently managed, analyzed and used to guide business decision-making. Harmonizing data within an organization minimizes redundancies, improves data governance, serves as a single source of truth, and makes better use of scarce resources.
- AI that goes beyond basic automation and break down silos, driving real-time cross-enterprise optimization. In other words, companies need AI that not only performs repetitive tasks, but also actively analyzes data, learns from new information, and makes intelligent, actionable recommendations.
Real World Impact: BSH and MOD Pizza
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By design, SAP software connects an entire organization to deliver results based on enterprise data and the context of business processes. This integrated approach is already delivering measurable results.
BSH, a global leader in home appliances, is one company that already benefits from this approach, offering more than 10,000 products to 50,000 business customers in over 50 markets. BSH achieved supply chain transparency, optimized inventory, facilitated on-time delivery and improved customer experiences by synchronizing planning and execution across its extensive supply chain.
Another example is MOD Pizza. The company supports equal opportunity and business growth by automating human resources and improving onboarding for 1,000 new hires per month, managing up to 400 employee data changes daily. Systems integration saved HR administrators 15 hours a week just on data entry.
These examples show that complexity can become a catalyst for progress—provided the right AI applications, data, and tools are in place. When these elements work in unison, the result is greater than the sum of its parts: a business that’s not just agile, but unstoppable.
Embracing the next era of enterprise management
We are entering a new era of enterprise management where AI agents collaborate to solve long-tail business tasks, redefining how the world does business. SAP is ready to help our customers by bringing together applications, data and AI like never before.
Business leaders can ensure that their companies not only survive, but thrive by rapidly adapting to an ever-changing environment.
Thanks to AI, the systems we’ve always envisioned—where data flows freely, processes are fully connected, and decisions are supported by accurate, real-time insights—are now within reach.
Learn more at: www.sap.com/products/unstoppable.html
